Our PPC Approach - Strategy & Implementation
To increase sales, enquiries, leads or any other type of conversion, we need to approach each campaign in the right way. It starts with a considered strategy before implementation and ongoing optimisation can occur. We believe it is crucial to be transparent about how we manage PPC campaigns and the following information provides an overview of exactly how we do so.
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Increase Enquiries & Sales
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We take a creative and analytical approach to paid search to ensure we display the right ads at the right time to the right people.
Unlike many agencies, we live and breathe your account: We will carefully monitor your industry and alert you to any new opportunities and we regularly optimise your campaigns to improve performance.
From the very beginning we’ll carefully research and implement the best strategy for your account and carefully refine it all with one main objective:
Whilst many agencies focus on driving the maximum traffic, we know that it’s new customers that make you profitable. This is why we will work closely with you to establish a target CPA (Cost per Acquisition) and work towards achieving this in order to achieve maximum profitability from your campaign(s.)
This process requires test and measurement of the following factors:
- Average CPC
- Negative Keywords
- Ad Copy Relevancy
- Landing Page Relevancy
- Page Load Time
This data-driven, profitability focused approach leads to successful paid search campaigns - you can read more about how we use data analysis here.
1. Client expectations and KPIs
We work closely with clients to help them form realistic expectations and measurable Key Performance Indicators. We know clients expect clear and tangible indications of performance and we go to great lengths to ensure we provide exactly this. There are many metrics in Pay Per Click advertising we can use to track performance including:
- Average CPC
Each metric is suited to a particular objective and we may use a combination of the above to provide an accurate representation of progress.
- In budget limited campaigns, maintaining cost is the primary objective whilst reducing CPA over time is a secondary objective. In this type of scenario, we’d always advise the client that sufficient time is needed to balance the account between cost and CPA as lowering CPA’s too quickly could dramatically reduce acquisitions.
- Where campaigns are not budget limited we may be required to focus solely on CPA and where ROI is positive, the cost is not a concern.
- Where a branding campaign is concerned, relevant impressions on placements may be the primary KPI with clicks as a secondary KPI.
2. Client USP and Commercial Strategy
Understanding the clients business model, products and USP is essential to establishing a relevant set of KPIs and expectations. It’s also key to producing a PPC campaign that complements existing marketing activities.
We’ll often ask a client to provide us with details of existing marketing collateral for other mediums to ensure the PPC campaign is sympathetic to the existing marketing strategy.
With this information, we’ll design and build a creative campaign designed to fall into line with the clients' commercial strategy and deliver this strategy online.
3. Seasonality and search trends
At the beginning of every campaign, it’s crucial to understand how seasonality affects sales and searches. This allows us to optimise the account at key times to maximise sales during both busy and quiet periods.
If the client offers a range of products then it’s likely some may be more popular at certain times of the year. Because of this, we need to consider how best to promote these items which may entail “throttling” the promotion of certain products at different times to maximise ROI for example.
Additionally, in times where search volume peaks, it’s crucial we provide clients with advanced notice of budget implications and if an increase in the budget is required to maximise sales during these peak periods.
4. Tracking Requirements
It is impossible to optimise a PPC campaign efficiently without tracking important metrics such as conversions. We do this to ensure we know what leads to acquisitions and how to influence them further.
Furthermore, with continuity of data we are able to understand current performance with historic date ranges (last week, last month and last year for example).
5. Keyword Research
With both new and existing accounts, we need to establish a base set of “seed” keywords. These keywords are researched based on data available from Google and the clients existing analytics data.
On implementation of keywords, we continually test, measure and refine the optimisation process by regularly adding new keywords and negative keywords with varying match types.
Once a strategy is in place we build the account to best practices.
Ad Groups: Keywords and Ads
We create highly targeted ad groups packed with highly relevant keywords and adverts. Relevance is a huge factor in any PPC campaign and whether you have an account with 100 keywords or 100,000 keywords the process is the same.
We’ll use the researched keywords and split them into relevant “buckets” of keywords. Adverts will be created and consist of the following:
- A relevance keyword contained within the ad copy
- A strong call to action (where possible)
- Qualifying text (if needed)
- A highly relevant landing page
At times we may split ad groups to further increase relevance and Quality Score. This will result in the campaign size growing exponentially but following the same structure throughout.
When preparing ad copy, we consider the following:
- The target audience (and demographics if relevant)
- The nature of the keyword
- How well the site converts (should we qualify visitors in the ad copy)
- Should we prepare branded ads
- How will seasonality effect products, keywords and searches?
- What ad extensions are needed and how should they be implemented
Landing pages are a component of Quality Score and must be relevant to the keywords used in searches and advert copy.
We spend time to ensure traffic is diverted to the most relevant sections of your website to facilitate the visitor finding the desired information quickly and efficiently. The last thing we want to see is visitors leaving because they can’t find what they are looking for.
To achieve this, in most cases we follow the existing website navigation structure.
If the site sells clothing, we’ll send traffic searching for blue jeans to the relevant section containing blue jeans.
If the site is promoting legal services, we’ll send traffic searching for information on how to claim for an industrial accident to the accident at work page.
Speak to an expert: 01754 252 152
Why Choose DPOM?
Aside from our 5 star reviews and Google Premier Partner status, there are several further reasons why you should choose DPOM to manage your Pay Per Click advertising:
Increase Traffic & Sales
Pay Per Click advertising can be incredibly lucrative but only if managed by experienced experts who take a results-driven approach. This is why we go to great lengths to ensure we track every sale, form submission and phone call: Knowing what factors result in these actions enables us to make them happen more often. We then follow this up with regular optimisation by your account manager.
Dedicated Account Manager
When you call us, you speak to your account manager. While other members of our team will work on your account (we are a team after all!) your account manager will know EVERYTHING there is to know about your campaigns and be available to you at your convenience. You'll even have access to your account managers diary and the ability to set up a meeting whenever you need one.
Fees From £125pm
We work with both small and larger business but we understand that if you're just starting out with a low budget large management fees can be prohibitive. That's why for smaller budgets our fee starts at just £125 per month. You still get the same great service, the same benefits and the support of a Google Premier Partner to ensure that you get the very best possible results from your PPC campaigns.
Knowledge & Experience
Since 2011 we've helped over 300 businesses grow with digital marketing. Our staff are trained by Google and our internal training program is led by our Directors who are regularly called upon by the national press to provide expert insight into digital marketing. One of our Directors is even regularly invited to teach digital marketing at a University to graduate students.
Small/Medium Business Specialists
We know that as a small business, you need to extract every drop of performance from your advertising investment. We are used to working with smaller budgets and we help you 'punch above your weight' with well managed, quality campaigns designed to extract the best possible returns from your PPC budget while you concentrate on running your business.
100% Transparent Service
You pay us for our services and pay your PPC ad spend directly to the platform (E.G. Google.) You also get FULL access to your PPC account and can view our work in real-time and unfiltered. Furthermore, we give you monthly reports and discuss these over an online meeting to answer ANY questions you have. We keep NOTHING from our clients.
Speak to us
Grill us on our PPC skills or call us for a friendly chat about your business and how we can help you grow.