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Ecommerce marketing agency UK · Google Partner · 15 years

Ecommerce marketing agency for online retailers.

Google Shopping, e-commerce SEO and paid social for online shops, run by one UK team around your margins rather than your revenue. A flat monthly fee, never a percentage of your ad spend.

4.8 from 395+ reviews

Which audit?

From search to sale

Where does your online shop lose sales? Every step has a fix.

Tap a step to see the problem, what fixes it and which of our services does it.

Every step between the search and the sale has a fix. Tap one.

Shoppers search for what you sell and find other shops first. Shopping ads put your products on the results page, and e-commerce SEO builds the pages that earn their place over time.Google Ads and SEO packagesSee how we get you found

Budget goes on searches and clicks that were never going to buy. Campaigns split by product and margin, negatives that keep the wrong searches out, and Sentinel to block click fraud.Every Google Ads packageSee Google Shopping

Visitors look at your products and leave without buying. Nebula shows where shoppers click, scroll and drop off, and retargeting and paid social bring back people who left.Retargeting on every Google Ads packageSee Nebula

Customers buy once, then forget your shop exists. A post every day on your pages keeps your shop in view, and you approve every post before it goes out.Social media managementSee social posts

Results scattered across tools. Mission Control puts your results and reports in one place, with James to answer questions day or night.Every packageSee Mission Control

What we do for online retailers

Ecommerce marketing services, run for you. One UK team across every channel.

Pick the channels your shop needs. Each one has its own page with the full detail, every package and the prices.

More detail

As an ecommerce marketing company we cover the route from the search to the sale: paid product ads, organic search, other search engines, paid social and the shop itself. A flat monthly fee covers our management of each one, and your ad budget is paid to the platform direct.

You do not have to take everything. Most of the work below can be started on its own, and added to as your shop grows. Every Google Ads package has Shopping campaigns, and Merchant Centre work starts at Lite.

Google Shopping and Performance Max

When it fits
You sell products online and want them in front of shoppers who are ready to buy.
What we do
Shopping, Performance Max, Search and retargeting campaigns, managed by our UK team.
More detail

Your products appear with images, prices and reviews at the top of Google. Campaigns are split by product, margin and intent, and the search terms are checked so you stop paying for browsers.

Which packages: Shopping campaigns are on every Google Ads package. Merchant Centre work is not part of Starter: Lite sets it up, and Standard, Elite and Premium include it in full.

Where to start

Two ways in. Start with the channel that fits.

Start with Google Shopping for sales soon, or e-commerce SEO for sales that build over months. Each service has its own page with every package and its prices.

Pay per click

Google Shopping

Managed by our UK team

from£145a month + VAT

From Starter, for up to £500 a month of ad budget

On every Google Ads package

  • Shopping, Performance Max, Search and retargetingManaged by our UK team.
  • Merchant Centre from LiteSet up on Lite, in full from Standard.
  • Sentinel click fraud protectionSwitched on from day one.
See Google Shopping management

Organic search

E-commerce SEO

Products and categories at scale

from£585a month + VAT

Product and category pages, and technical SEO for a large catalogue

In the E-Commerce SEO package

  • Product and category optimisationSo everything you sell can be found.
  • AI search optimisation (GEO)In every SEO package, never an extra.
  • You approve every changeNothing goes live until you say yes.
See e-commerce SEO services

Prices are +VAT. E-commerce SEO has a one-off £195 set up. Compare every package on Google Ads pricing and SEO pricing.

Request a free audit

Already running Google Ads or SEO for your shop? Tell us about it and we will come back with a short, plain-English review of where it could do more. No cost, no obligation, and you keep the findings.

Get my free audit

Results for online retailers

Case study · E-commerce · Google Ads, Shopping and Search

Vinyl Warehouse. 1384% increase in sales, from Google Ads Shopping and Search.

  • 93%Decrease in CPA
  • 746%Increase in Conv. Rate
  • 15%Decrease in Ad Spend

Read the case study: Vinyl Warehouse

Figures as published on each case study page, with the services each one lists. Every account is different, so these are examples, not promises. All case studies

Common online shop marketing problems

The marketing problems we fix most in online shops. Turn a card to see the fix.

Six problems that cut across channels, and what we do about each one. Turn a card to see the fix.

  • The problem

    What we do

    One team and one monthly report across Shopping, SEO and social, so you can see how the channels work together.

    WhereReporting

  • The problem

    What we do

    We keep searches for your own brand apart from the rest, so you can see what your ads really add.

    WhereCampaign structure

  • The problem

    What we do

    We watch the feed and the campaigns, so you are not paying to promote products that are out of stock or disapproved.

    WhereProduct feed, Lite and above

  • The problem

    What we do

    Retargeting and a daily post on your pages keep your shop in front of people who have already bought.

    WhereRetargeting and social

  • The problem

    What we do

    Nebula shows where shoppers get stuck, and if the shop itself is the problem we can build you a new one to rent.

    WhereNebula and RentAWeb

  • The problem

    What we do

    Orbit, our AI chat, learns from your website and answers questions about delivery, sizes and stock day and night.

    WhereOrbit chat

Software we built

Marketing brings the visit. Our tools help win the sale.

Follow one shopper from your ad or your search result to your checkout. Each step has one of our own tools on it. Tap a tool to see the real screen. Which tools come with which package is on each service page.

Sentinel Click Fraud Protection

Bots and repeat clickers drain ad budgets quietly. Sentinel watches your Google Ads clicks and blocks the ones that were never going to buy.

Sentinel in Mission Control, demo account: every paid click checked, suspicious clicks day by day and why they were flagged

Real screens from Mission Control, shown with our demo account, Tallow & Teasel, an invented shop with sample data.

What our clients say

4.8 from 395+ reviews

Really happy Camilla and Lee. Im a small business in Derby and google ads and seo is something I don't understand but the guys take there time to explain it to me in a way I understand and ultimately, I get more customers which is what counts

Norbert · Feefo, Mar 2025

Camilla and Lee are two of our senior marketing managers.

Read our reviews

Who runs your account

A real team runs your ecommerce marketing. James helps in between.

Your account is handled by experienced people on our UK team. On Google Ads, Starter is run by our UK team with support by email and tickets, and a named account manager comes with Lite and above. James, our AI account manager, answers questions day or night and passes your instructions on.

AI does the routine, people decide. Every change James makes is based on data, and your account manager can override it.

Meet the team
  • Camilla, Senior Marketing Manager at DPOMCamillaSenior Marketing Manager
  • Lee, Senior Marketing Manager at DPOMLeeSenior Marketing Manager
  • Patrick, Senior Support Manager at DPOMPatrickSenior Support Manager
  • Valerie, Operations Manager at DPOMValerieOperations Manager
  • Brett Dixon, Founder and Director at DPOMBrettFounder & Director
  • Jayme Dixon, Director at DPOMJaymeDirector
  • Nige, Director at DPOMNigeDirector
  • James, AI account manager at DPOMJamesAI account manager, 24/7

Before you choose an ecommerce marketing agency

Questions to ask any ecommerce marketing agency. Here are our answers.

Ask these of any agency you talk to, including us, and compare the answers. Ours are backed in writing by our Transparency Guarantee.

  1. Do I own the ad account and the data if I leave?

    YesYour Google Ads account and its data belong to you, set up under your own login. If you ever leave, you keep them.

  2. Is your fee a percentage of my ad spend?

    NoA flat monthly management fee, based on your package. Never a cut of your ad spend, and your budget goes to Google direct.

  3. Am I tied into a long contract?

    NoMonthly rolling, with 31 days’ notice. We earn your business every month.

  4. Do you look at margin, not just return on ad spend?

    YesBids and targets are set against return on ad spend and margin, because a high return on spend can still lose money on thin-margin products.

  5. Does someone look after my product feed?

    YesFrom the Lite package upwards, our team does: titles, images, attributes and disapprovals. Merchant Centre work is not part of Starter.

  6. Will my Shopping campaigns be split by product?

    YesCampaigns are split by product, margin and intent, so your best sellers do not fund your worst.

After you choose

From first call to monthly review. What happens after you enquire.

No mystery about what happens next. Here is the plan, step by step.

How we get started

  1. Day 1Tell us about your shopWhat you sell, your margins and where sales come from now, then which channel to start with and what it costs.
    More detail

    Your account specialist asks about your goals, your best and worst margins and what you already spend on marketing. If you already run Google Ads or SEO, we can look at that account first with a free audit.

    Some shops begin with Google Shopping, some with e-commerce SEO, and others add Microsoft Ads or social once the first channel is running. You get the price before you commit, and you can add channels as you go.

  2. Typically week 1Tracking and feed firstSales tracking so every order is counted and, from Lite, your Merchant Centre and feed.
    More detail

    We cannot improve what we cannot measure, so tracking comes first, on every package. On Google Ads, Merchant Centre and feed work starts at Lite. Sentinel click fraud protection is switched on from day one.

  3. Typically week 1 or 2LaunchCampaigns go live and the SEO and social work begins, with your approval.
    More detail

    Timing depends on account access, your approvals and Google’s own ad review. SEO changes and social posts reach you for approval first: nothing goes out until you say yes.

  4. MonthlyReport and reviewA plain-English report, and a meeting to plan the next month.
    More detail

    Each month you get an interactive report in Mission Control and a meeting to walk through the results and plan the next step. We are transparent that it often takes around three months of optimisation before performance really hits its stride, and SEO builds more slowly still.

Want a second opinion on your current marketing?

Ecommerce marketing agency UK

Your ecommerce marketing agency

We are an e-commerce marketing agency for UK online retailers. One team plans and runs your Google Shopping, e-commerce SEO and paid social, around your margins rather than your revenue.

An ecommerce digital marketing agency for the whole route

From the search to the sale, we cover Shopping and Search ads, SEO, Microsoft Ads, social ads and social posts, so the channels are planned together and reported on together.

A flat fee, never a percentage

Our ecommerce marketing services are a flat monthly fee for our management. We never take a cut of your ad spend or your sales, and your ad budget is paid to the platform direct.

One UK team

Your campaigns are run by people on our UK team. James, our AI account manager, answers questions day or night, passes your instructions on and, on accounts where we switch him on, makes routine changes from your account's own data. Your account manager can override any of them.

More detail

Each channel has its own page with the full detail and every package. For paid product ads see Google Shopping management, and for organic search see e-commerce SEO services. Not sure where to start? Use the audit tab in the form at the top of the page, or book a free Google Ads audit.

Retail marketing agency UK

A retail marketing agency for online retail

Online retail marketing is a margin business. A sale that costs more to win than it earns is not a win, so we build campaigns and pages around what each product makes.

Retail ads management that looks at margin

Shopping campaigns are split by product, margin and intent, with negatives that keep out searches that never buy, so your best sellers do not fund your worst.

Feed, tracking and the shop itself

Good retail ads management starts with accurate sales tracking, which is on every package, and a clean product feed, which our team looks after from Lite upwards. Nebula shows where shoppers drop off on your shop.

Marketing for online retailers of any size

From a handful of products to a large catalogue, we size the work to your shop and your budget. Starter suits smaller ad budgets, and the higher packages add more people and more tools.

More detail

Looking for a shopping feed agency? Feed optimisation and Merchant Centre management are part of our Google Shopping management service from the Lite package, and e-commerce SEO covers your product and category pages. If your shop itself is the problem, we can build you an online shop to rent.

Choosing channels

Which channel should an online shop start with?

There is no single answer, but there is a sensible order. Here is how the channels fit together for an online shop.

Google Shopping: products on the results page

Shopping ads can start to show your products soon after launch, once Google has approved your feed and ads. You pay when someone clicks, so they suit shops that want their budget under tight control.

E-commerce SEO: pages that earn their place over months

SEO builds product and category pages that can rank without paying for each click. It builds over months, not days, and nobody can promise a ranking.

Microsoft Ads and social: more routes to the same shoppers

Microsoft Ads reaches searchers on Bing, Yahoo and DuckDuckGo, often built from what already works on Google. Facebook and Instagram ads reach people before they search and bring back visitors who looked and left.

More detail

AI search optimisation (GEO) is in every SEO package, never an upcharge. Nobody can guarantee a place in an AI answer; we work to make your shop the clearest answer to quote.

People and AI, together

Experienced people at the helm. Our own AI behind them.

DPOM has looked after UK businesses since 2011, and your account manager still runs your account. Behind them now is a system we built in-house: tools that turn visitors into enquiries, and James, our AI, watching your account day and night.

  • Camilla, Senior Marketing Manager at DPOM
  • Lee, Senior Marketing Manager at DPOM
  • Patrick, Senior Support Manager at DPOM
  • Valerie, Operations Manager at DPOM

Your account manager at the helm

An experienced person on our UK team sets your plan, makes the big calls and approves anything you ask for. They can override or undo anything our AI does.

AI does the routine, people decide.

A family business, looking after UK businesses since 2011

James, DPOM's AI account manager

James, our AI, day and night

Ask him about your results, reports or next step in Mission Control, any time. He checks your tracking every weekday, flags ads that stop the same day and warns you before seasonal dips.

Where we switch him on, he makes routine Google Ads changes. Every change is based on your account's own data, and your account manager can override it.

See Mission Control

Every change James makes is based on data, and a person can always override it.

How we use AI to get you ahead, honestly

Ecommerce marketing FAQs

Ecommerce marketing FAQs.

Cost and choosing

How much does an ecommerce marketing agency cost?

Our Google Ads and Shopping management starts at £145 a month + VAT, separate from your ad spend, with fixed tiers by spend. E-commerce SEO starts at £585 a month + VAT, with a one-off £195 set up fee. Social media management and social ads have their own pages and prices. Our contracts roll monthly, with 31 days’ notice.

Should an online shop use Google Shopping or SEO?

Google Shopping puts your products, prices and photos in front of people ready to buy, and can start showing them soon after launch, once Google has approved your feed and ads. E-commerce SEO builds category and product pages that can rank without paying per click, but takes months. Many shops run Shopping for sales now and SEO to build orders that do not cost a click.

Do you charge a percentage of our ad spend?

No. Our fee is a fixed monthly amount matched to your package, with no markup on what you spend with Google. Your ad budget is paid to Google direct, never through us.

Platforms and your shop

Which ecommerce platforms do you work with?

We work with shops on Shopify, WooCommerce, Magento, BigCommerce and other major platforms. For Google Ads, what matters most is accurate conversion tracking, which we set up on every package, and a clean product feed, which our team looks after from the Lite package upwards. We publish SEO work for free on a DPOM website, WordPress (WooCommerce included), Shopify or Wix, and for £60 a month + VAT on any other platform.

Can you build us an online shop?

Yes. Through RentAWeb you can rent an online shop for a monthly fee instead of paying a large bill up front, or buy one outright from a price list. AI copy and images are included free. A rented shop is used, not owned, while you pay the monthly fee, and buying outright carries no credit for rent paid. See RentAWeb for shop prices.

Get started

Ready to talk ecommerce marketing?

The quickest way is a call. Tell us what you sell, where your sales come from now and what you spend on marketing, and we will tell you honestly where we would start and what it would cost.

Call our UK team0115 647 0111

Get in touch

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Which platform is your store on?