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The agency world has a trust problem. Hidden costs, confusing jargon, work you cannot see and contracts that trap you. We built our whole approach around fixing it. This is the promise we make, in writing, to every single client.
Want to talk it through before you commit to anything? Tell us what is on your mind. We will come back fast, with no jargon and no hard sell.
For too many businesses, working with an agency means never quite knowing what you are paying for, what was actually done, or whether you could ever leave without losing everything. We think that is backwards. You should be able to see exactly what you are getting, understand what it costs, and stay because the work is good, not because you are tied in.
We have worked with UK businesses since 2010, across websites, SEO and advertising, and earned hundreds of five-star reviews by doing things the straight way. The guarantees below are not marketing lines. They are the standards we hold ourselves to on every project, every month, for every client. If we ever fall short of them, we want you to hold us to it.
It comes down to a simple idea. We earn your business every single month by being open, fair and genuinely useful, rather than by hiding costs or locking you in. That is the DPOM Transparency Guarantee.
Websites built to bring in real business, with clear pricing and a UK team you can reach. No contracts on rental plans, no jargon, and no hidden fees.
We have built and run websites for UK businesses since 2010, with hundreds of five-star reviews. From a simple brochure site to a busy online store, we have done it many times over.
Your website is there to bring in enquiries and sales, not just to look pretty. Every build is designed around real customers, clear calls to action and pages that convert.
A flat monthly fee or a fixed project price, agreed up front. No surprise invoices, no hidden costs, and rental plans with no large bill to find at the start.
Your site, your content and your domain stay yours. We build on solid, well-supported foundations and never lock you into something only we can touch.
Your project is handled by experienced people based in the UK, designers and developers you can actually talk to, never handed to a junior or sent offshore.
Every site we build is fast, looks right on every screen, and is set up properly for Google from day one. Speed, security and SEO basics are baked in, not bolted on.
These are not vague intentions. Here is how the guarantee shows up in the day-to-day of working with us.
Your website, content, domain and data belong to you. We build on well-supported foundations, never something only we can touch, so you are never held hostage.
A fixed project price or a flat monthly fee, agreed before we start. No surprise invoices, no hidden costs, and no creeping charges later.
Monthly plans are simple rolling agreements you can cancel with 31 days notice. You stay because the work is good, not because you are trapped.
No jargon and no black boxes. We explain what we are doing in language that makes sense, and you can reach a real person who knows your project.
Speed, security, mobile and the SEO basics are baked into every build from day one, not sold back to you later as expensive add-ons.
If a cheaper option is a better fit, or a job is not worth doing, we will tell you. Straight answers, even when they are not the most profitable for us.
No mystery about what happens after you enquire. Here is how we take your website from idea to live, then keep it growing.
We learn your business, your customers and what the site needs to do. You get a clear plan and a fixed price or monthly fee up front, no surprises.
We design pages around your brand and your customers, focused on the actions you want visitors to take. You review and we refine until you are happy.
We build your site to be fast, secure and mobile-ready, set up properly for Google, then launch it. Many sites go live in days, not months.
Updates, hosting, security and changes handled by your UK team, so your site keeps working hard for your business long after launch.
We would rather show you than tell you. Since 2010 we have built and grown websites for thousands of UK businesses, from local trades to national brands, across virtually every sector.
We would rather show you than tell you. Here is what hands-on, senior web design and build looks like across very different industries.
We would rather let our clients do the talking. Here is what real UK businesses say about working with us.
The web industry has a trust problem. We built our whole approach around fixing it. Here is what we guarantee, in writing, to every client.
Your website, your content and your domain belong to you. We build on solid, well-supported foundations, never something only we can touch.
A fixed project price or a flat monthly fee, agreed before we start. No surprise invoices and no hidden costs, ever.
Rental plans are simple monthly rolling agreements you can cancel any time with 31 days notice. We keep your business by earning it.
No jargon and no black boxes. We explain what we are doing in language that makes sense, and you can reach a real person who knows your site.
Speed, security, mobile and the SEO basics are baked into every build from day one, not sold back to you later as expensive extras.
If a rental site is a better fit than a custom build, or the other way round, we will tell you. Straight answers, every time.
No surprise costs. No nasty lock-ins. No black boxes. You own everything. We earn your business every single month.
DPOM is a family business at heart. Brett and his wife Jayme have built DPOM from a one-man consultancy into one of the UK's most trusted small-business marketing agencies, working with the senior team below every single day.
25 years in marketing. Worked with Harvey Nichols, BBC Top Gear, Formula One and UK Trade & Investment before founding DPOM in 2010.
Chartered Institute of Marketing member. Computer science background and still codes in multiple languages. Lifelong petrol head.
From Tampa, Florida. Worked at one of the city's top legal firms before moving to the UK. Met Brett during his Royal Navy days.
Co-founded DPOM with Brett and Nige. Runs Accounts, HR, Legal and the day-to-day operations that keep DPOM ticking.
Old-school marketing director from the days long before the internet. Brett's dad, no less, and one of the original brains behind DPOM.
Worked worldwide in marketing across automotive, luxury and travel. Brings decades of brand strategy and commercial instinct that simply cannot be googled.
10+ years managing Google Ads, SEO and digital marketing campaigns. Fully qualified and certified Google Ads expert.
Passionate about helping small businesses grow, having worked with thousands throughout her career. Dog lover at heart, with her pooch Coco never far away.
15+ years managing Google Ads, SEO and digital marketing campaigns. Fully qualified and certified Google Ads expert.
Passionate about helping SMEs grow, having worked with thousands of them throughout his career. Dedicated football fan, especially when it comes to Manchester City.
Has worked with well-known brands including Ford. Brings a corporate-grade eye for detail to a small-business agency.
The glue that keeps the team together. Never misses a beat, never drops a ball, and quietly makes sure everything runs the way it should.
A PPC expert with nearly 10 years experience in the trenches of Google Ads campaign management.
Heads up our client support team, helping clients solve problems quickly and get exactly what they need, whatever that looks like that day.
Did you really expect anything less from a forward-thinking digital marketing agency? James is our 24/7 AI receptionist, answering every inbound call instantly, day or night.
He knows who you are the moment you call, remembers every conversation, books straight into our team's diaries, and never has an off day. Built in-house and getting smarter every week.
It is the set of promises we make, in writing, to every client. You own everything we build, pricing is clear and agreed up front, there are no nasty lock-ins, we communicate in plain English, your site is built to be found, and we always give honest advice. It is how we earn your business every month.
Yes, completely. Your website, content, domain and data belong to you, built on well-supported foundations that are never locked to us alone. If you ever choose to work with someone else, you keep everything. There are no hostage tactics here.
No. You get a fixed project price or a flat monthly fee, agreed before any work begins, with no surprise invoices and no creeping charges. If a piece of work falls outside what was agreed, we quote it and get your approval first, so you are always in control of what you spend.
No. Our ongoing plans are simple monthly rolling agreements you can cancel with 31 days notice. We would rather keep your business by doing genuinely good work and looking after you than by trapping you in a long contract you cannot escape.
It means we explain what we are doing without hiding behind jargon or vague reports. You can see what is happening, understand why, and reach a real person on our UK team who knows your project. Nothing is buried in a black box you are not allowed to look inside.
Yes. If a lower-cost option suits you better, or a piece of work would not give you a fair return, we will say so, even when it means less money for us. Honest advice keeps our clients for years, and that matters more to us than a single bigger invoice.
Yes. The Transparency Guarantee applies across everything we do, including websites, e-commerce, ongoing management, SEO and advertising. Whatever you work with us on, you get the same standards of ownership, clear pricing, no lock-ins, plain-English communication and honest advice.
Because the industry has earned a reputation for the opposite, and we have built our business since 2010 by being different. Hundreds of five-star reviews tell us that treating clients openly and fairly is not just the right thing to do, it is also good business. The guarantee simply puts that in writing.
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Online stores built to sell, with clean product pages and simple checkout.
Custom websites and web apps built around exactly what your business needs.
We look after your existing site, so updates, security and hosting are handled.
Grow organic traffic with content-led SEO and authority building.
Get found fast with paid search from a Google Partner team.
Tell us what you need and we will come back fast with a clear plan and a price. Fifteen years, thousands of UK businesses, and a UK team that actually answers the phone.
Clear pricing up front. You own your site. Rental plans cancel any time with 31 days notice.