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Case study: Ultimate Screw Piling · Google Ads

1100% increase in leads

A Google Ads case study: new, tightly targeted campaigns for Ultimate Screw Piling, a contract piling company, with a 75% lower CPA.

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Sign in to Google Ads. Your Customer ID is the 10-digit number at the top right, next to your account name, for example 123-456-7890.

  • 1100%Increase in leads
  • 75%Decrease in CPA
  • 200%Increase in traffic
  • 150%Increase in conversion rate

About the client

Ultimate Screw Piling: screw piling design, supply and installation.

Ultimate Screw Piling, known as USP, is a screw piling company based near Salisbury. Its own website describes it as UK screw piling specialists for installation, supply, training and structural design, and as one of the UK's approved designers and installers of screw piles, with value engineering at its core.

Screw piles are a foundation method used in construction, where a steel pile is turned into the ground rather than driven or dug. It is a technical product, bought by contractors, developers, engineers and sometimes homeowners planning an extension, and the people searching for it usually know what they need or are looking for someone who can advise.

The page's brief calls USP an established firm in a niche sector. It is a contract company, so every lead is a possible job, and winning contracts is how the business grows.

A niche sector like this has its own difficulty. The number of people searching each month is small compared with a consumer market, so there is little room for waste. A broad campaign spends its budget on irrelevant searches, such as people looking for other kinds of building work, while the buyers who matter are only a fraction of those who see an ad. Getting the targeting right, and speaking in the language of the people who specify and install foundations, is the difference between a trickle of poor enquiries and a steady flow of real ones.

Because each contract can be large, a firm like this does not need thousands of leads. It needs the right ones, from people with a project and a need, and a way to see which of its adverts bring them.

The challenge

Frustrated with a lack of leads.

Ultimate Screw Piling contacted DPOM frustrated with the lack of leads from its Google Ads campaign. As a contract company, USP needed a steady stream of leads to win more contracts and grow the business.

DPOM quickly identified a poorly managed Google Ads campaign that did not consider the client's target market and strategise accordingly.

What the brief asked for

  • A steady stream of leadsEnough enquiries, reliably, to win more contracts.
  • A campaign built around the target marketA strategy that considered who USP's customers are, which the existing campaign had not.
  • GrowthWin more contracts and grow the business.

What we did

Start again, with the target market in mind.

DPOM built new campaigns that were tightly targeted, so that USP's ads were shown to potential customers who had a need for its services.

The approach, step by step

  1. Step 1Review the existing campaignWe quickly identified that the Google Ads campaign did not consider USP's target market or build its strategy around it.
  2. Step 2Build new, tightly targeted campaignsWe built new campaigns designed to show ads to potential customers with a need for USP's services.
    More detail

    In a niche sector the number of people who need the service is small, so targeting is what decides who sees the ads.

  3. Step 3Scale it upWith the results in, USP increased its investment in Google Ads to scale the business further.

The results

Leads up 1100%, and CPA down 75%.

The new campaigns achieved a 1100% increase in leads and a 75% decrease in CPA. USP has since increased its investment in Google Ads in order to scale its business further.

Alongside the leads, traffic is up 200% and the conversion rate is up 150%.

What each figure means

  • Leads up 1100%USP received 1100% more leads, the headline result of this case study.
  • CPA down 75%Each lead cost 75% less to win. CPA is cost per acquisition, the ad cost divided by the number of leads.
  • Traffic up 200%Traffic rose by 200%, alongside the growth in leads.
  • Conversion rate up 150%A larger share of visitors went on to enquire, so the traffic was more relevant.

Case study FAQs

Questions about this case study.

About this result

What is a lead?

A lead is an enquiry from a potential customer, such as a quote request or a phone call. For a contract company like USP, each lead is a possible job.

What is CPA?

CPA stands for cost per acquisition: the ad cost divided by the number of leads, or other results, it brought in. On this account it fell by 75%.

Why did USP increase its Google Ads investment?

The page says USP increased its investment in Google Ads in order to scale its business further, after the new campaigns brought in more leads at a lower cost.

Can you promise the same result for my business?

No. Every account starts from a different place. These figures are what happened for Ultimate Screw Piling, not a promise of what will happen for you.

How can I get my own Google Ads account looked at?

Use the Free audit tab in the form at the top of this page, or call 0115 647 0111.

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