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Case study: London Private Investigators · Website design

A website for a private investigation firm

A website case study: how we designed, built and host the website for London Private Investigators, on Nova CMS.

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  • 50Pages in the sitemap
  • 3Ways to get in touch
  • 1.4 sLargest content on a slow phone
  • Jul 2026Live on Nova CMS

About the client

London Private Investigators: private investigation across London and the UK.

London Private Investigators Ltd is a private investigation firm based in London. Its website says the company is led by former military personnel and works for private clients, businesses, solicitors and public sector organisations, across London and the UK.

The work it describes is surveillance, background checks, evidence gathering, people tracing, employee misconduct and fraud enquiries, and technical counter-surveillance, which is the sweeping of homes, vehicles and offices for listening devices and hidden cameras. It also covers public sector problems such as fly-tipping, rail and cable theft and the theft of public assets.

People who need an investigator are often making an uncertain and private decision, usually for the first time. They want to know what is lawful, what it will involve and whether they can talk to someone before committing to anything. That shapes the whole website: a plain explanation of each type of enquiry, and several quiet ways to get in touch.

DPOM designed and built the site, hosts it on its own server and runs it on Nova CMS. The firm is also a Google Ads client of ours.

What it needs to do

What the website has to do.

A site for this kind of business has two jobs that pull against each other. It has to be thorough enough that a solicitor or a company can see exactly what the firm does and how, and calm enough that someone frightened or anxious will pick up the phone.

It also has a lot of ground to cover. The firm works across private, corporate and public sector enquiries, and a person searching for one of them should land on a page about that and nothing else.

What the site is built to do

  • Cover every kind of enquiryEach type of work gets its own page, written for the person searching for it, so the site can be found for more than one thing.
  • Make contact easy and privateA visitor can call, message on WhatsApp or send a written enquiry, whichever feels safest to them.
  • Show how the work is doneGuides, FAQs and worked case studies explain what an investigation involves and what is lawful, before anyone has to ask.

What we built

What we built for London Private Investigators.

We designed and built the site around those jobs, on Nova CMS, and host it ourselves.

The build, step by step

  1. Step 1Organise the site by the question being askedThe site has nine service and sector pages, from relationship and background checks to child custody, fly-tipping and rail and cable theft, plus a London page for the main search.
    More detail

    Each page is written for one kind of enquiry, so a visitor lands on the answer to their own situation.

  2. Step 2Give three ways to get in touchA phone number and a WhatsApp button sit in the header and on every page, with a written enquiry form on the contact page.
    More detail

    The form sends the enquiry straight to the firm by email, with a hidden trap field that catches automated spam without asking visitors to solve a puzzle.

  3. Step 3Explain the work in guides, FAQs and case studiesTwelve guides, a blog with eight articles, an FAQ page and a section of ten case study write-ups explain what an investigation involves.
    More detail

    These are the pages that answer a nervous visitor's questions, and they give search engines the plain-language content they look for.

  4. Step 4Build it on Nova CMS, and host itEvery heading, paragraph, image and menu is editable from the page itself in Nova, so the firm can change its own words without a developer. The site runs on our server with an SSL certificate.
    More detail

    We keep the hosting, security and backups running.

How it performs

How fast the site loads.

For a site people may open on a phone in a hurry, the home page shows its largest content in 1.4 s on a slow phone connection. We measured this ourselves; we have not been given the site's traffic or enquiry figures, so this page does not quote any.

Measured by DPOM on 17 October 2026 with a headless Chromium browser on our own server, on a first visit with our own and third-party tracking blocked, median of three runs. The phone figure is a 390 pixel screen on a slow 4G connection with a CPU four times slower than normal; the desktop figure is a 1440 pixel screen with no throttling.

What we measured

  • Phone, slow 4GLargest content on screen in 1.4 s on a 390 pixel phone, on a slow 4G connection with a slowed processor.
  • DesktopLargest content on screen in 0.4 s on a 1440 pixel screen.
  • Layout shiftLayout shift of 0.006 on the phone run, where Google rates anything under 0.1 as good.

What the client said

In the client's own words.

They built us a fantastic new website that looks professional and works exactly how we wanted, and they’ve been managing our Google Ads campaign throughout.
Mark Higginson, London Private Investigators Feefo review, 28 July 2026

Read our reviews

Case study FAQs

Questions about this website.

About this website

What kind of website is this?

It is a 50-page service website for a London private investigation firm, with a page for each type of enquiry, guides, FAQs, case study write-ups and three ways to get in touch.

Who built and hosts the website?

DPOM designed and built it, and hosts it on our own server. It runs on Nova CMS, so the business can edit its own text, images and menus from the page itself.

How fast is the website?

For a site people may open on a phone in a hurry, the home page shows its largest content in 1.4 s on a slow phone connection. Measured by DPOM on 17 October 2026 with a headless Chromium browser on our own server, on a first visit with our own and third-party tracking blocked, median of three runs. The phone figure is a 390 pixel screen on a slow 4G connection with a CPU four times slower than normal; the desktop figure is a 1440 pixel screen with no throttling.

Can you build a website like this for my business?

We can, and we can show you before you commit. Use the Free homepage concept tab in the form at the top of this page, or call 0115 647 0111.

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